Terms of Service
Last updated · July 2026 · Beta terms
1. What THV is
THV (“Hodler’s Vault”) is a product-backed vault service for sealed trading-card-game collectibles. When you buy a unit through THV, we hold the physical product in our vault and issue you a receipt that maps one-to-one to that unit. You can hold, opt into the liquidity pool, submit for grading, or redeem the physical product at any time, subject to the state of the receipt.
2. Beta status
The platform is in beta. Features may change, and we may need to correct records where a defect misstated them. We’ll always preserve the underlying ownership mapping: one receipt, one real unit.
3. Ownership and custody
You own the specific physical unit mapped to your receipt. THV provides custody, insurance-grade storage handling, and an audit trail of every state change. Receipts are not transferable between accounts in the current release.
4. Payments
Payments are made by PayNow bank transfer and confirmed manually by our team. Orders unpaid within the stated window are cancelled and stock is released. Confirmed payments are recorded against your order with a reference code.
5. Liquidity pool (LiqV)
Opting a vaulted unit into the liquidity pool makes it available for THV operational use under the pool rules shown at opt-in. You can request withdrawal at any time; units locked in active use are returned when released. Participation is voluntary and per unit.
6. Redemption
You may redeem vaulted units for physical handoff by pickup or delivery. Pickup handoffs are verified with a per-request pickup code. Delivery requires a confirmed shipping address on your profile.
7. Acceptable use
Don’t attempt to manipulate inventory, abuse promotional mechanics, or interfere with other users’ accounts. We may suspend accounts that do, and physical units will be handled per the redemption terms above.
8. Contact
Questions about these terms: reach us through the contact channels listed on your dashboard, or the community channels where you were onboarded.